How we handle your information.

One Way Fulfillment LLC ("we," "us") operates onewayfulfillment.com and runs advertising on Google and Meta platforms. This page explains what we collect, why, and what you can do about it.

What we collect

Information you give us. When you fill out a quote or tour form on our site, or a lead form in one of our ads, we receive what you enter: typically your name, company, email, phone number, how many orders you ship, and what you're looking for.

Information collected automatically. Our site uses Google Analytics and Google Ads conversion tracking, and our Facebook and Instagram ads use Meta's standard ad tools. These collect device and browser information, pages visited, and whether a visit led to a form submission or phone call. They use cookies and similar technologies.

How we use it

To respond to your inquiry, prepare a quote, schedule a warehouse tour, and keep in touch about our services. We also use aggregated analytics to understand which pages and ads are useful. We do not sell your personal information.

Who we share it with

Service providers that help us run the business, such as our website host, email provider, warehouse management software, and the advertising platforms named above. Each receives only what it needs to do its job. We may also share information when required by law.

Data from Meta and Google

Lead information submitted through Facebook or Instagram lead forms is received from Meta and stored in our customer records. Google Ads conversion data is used only to measure our advertising. You can manage ad preferences in your Facebook and Google account settings.

Your choices

You can ask us to update or delete your information at any time. Email wgardner@onewayfulfillment.com or call (410) 736-2327 and we'll take care of it. You can also block cookies in your browser; the site will still work.

Retention and security

We keep inquiry information for as long as we're in contact with you about our services, then delete it when it's no longer needed. Access is limited to our team and the providers above.

Contact

One Way Fulfillment LLC
1543 Columbia Ave, Suite 1, Franklin, TN 37064
wgardner@onewayfulfillment.com