About

Family-owned fulfillment right outside Nashville.

Family-owned, run by William and Daniel Gardner, right outside of Nashville.

Who we are

Two brothers, one warehouse, and a lot of boxes.

One Way Fulfillment started when we saw the same problem over and over. Growing brands were stuck choosing between doing fulfillment themselves in a garage, or handing it to a huge warehouse where inventory goes missing and nobody answers the phone.

We built the middle option. We're family-owned, run by brothers William and Daniel Gardner, right outside of Nashville. Our team is young, fast, and genuinely invested in getting your orders right.

When something goes sideways with an order, you text us and we fix it. That's the whole pitch.

Photo of William and Daniel
Our guarantees

What we promise, and what happens if we miss.

We're not going to tell you we're perfect. What matters is what happens when something goes wrong. We fix it, and we eat the pick and pack fee and the shipping fee for the new shipment.

99%+

Right order, every time.

A 99%+ pick accuracy target on every order, every day.

If we missWe fix it, our pick and pack fee on that order is gone, and we pay the shipping on the reship.
2 PM

Same-day shipping.

Orders in by 2 PM Central ship that business day. Everything after goes out next morning.

If we missIt goes out first thing the next morning, and you hear it from us before your customer does.
2

Owners, not a queue.

William and Daniel run the floor. You're in a group chat with both of them and your account manager from day one.

If something's offMessage the group. No ticket, no hold music, no waiting for a callback.
Why Franklin

Close enough to visit. Central enough to ship.

  • 20 minutes from downtown Nashville. Come see the building.
  • One-day ground to most of the Southeast, two days to most of the country.
  • You get the owners' cell numbers. No account managers, no ticket queue.
Building photo
How it works
  1. 15-minute call or a warehouse tour
  2. Pricing in writing within a day
  3. Send inventory, we connect your store
  4. Orders ship the same or next business day
Ground transit from Franklin

One day to most of the Southeast. Two days to most of the country.

Estimated UPS and FedEx ground business days from our warehouse in Franklin, Tennessee. Residential and rural stops can add a day.

Alabama: 1 day Arizona: 4 days Arkansas: 2 days California: 5 days Colorado: 4 days Connecticut: 3 days Delaware: 3 days Florida: 2 days Georgia: 1 day Idaho: 4 days Illinois: 2 days Indiana: 2 days Iowa: 2 days Kansas: 3 days Kentucky: 1 day Louisiana: 2 days Maine: 4 days Maryland: 3 days Massachusetts: 3 days Michigan: 2 days Minnesota: 3 days Mississippi: 1 day Missouri: 2 days Montana: 4 days Nebraska: 3 days Nevada: 5 days New Hampshire: 3 days New Jersey: 3 days New Mexico: 4 days New York: 3 days North Carolina: 2 days North Dakota: 4 days Ohio: 2 days Oklahoma: 2 days Oregon: 5 days Pennsylvania: 2 days Rhode Island: 3 days South Carolina: 2 days South Dakota: 3 days Tennessee: 1 day Texas: 3 days Utah: 4 days Vermont: 3 days Virginia: 2 days Washington: 5 days West Virginia: 2 days Wisconsin: 2 days Wyoming: 4 days District of Columbia: 3 days Franklin, TN
  • 1 day
  • 2 days
  • 3 days
  • 4 days
  • 5 days

Tell us what you ship. Pricing in writing within a day.

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